Field Notes

Why execution breaks, why critical investments don't convert, and what the operators accountable for outcomes can do about it.

Why execution breaks, why critical investments don't convert, and what the operators accountable for outcomes can do about it.

These Field Notes examine the recurring failures that keep new capability and strategic change, including AI, from translating into operating value: measurable gains in growth, margin, productivity, or cash flow.

These Field Notes examine the recurring failures that keep new capability and strategic change, including AI, from translating into operating value: measurable gains in growth, margin, productivity, or cash flow.

Your AI vendor doesn’t know your business. I know — I was the vendor.

Success with AI is 70% people and process. The money is going 93% to technology. The vendor was never the problem.

Jul 9, 2026

10 min read

Your AI vendor doesn’t know your business. I know — I was the vendor.

Success with AI is 70% people and process. The money is going 93% to technology. The vendor was never the problem.

Jul 9, 2026

10 min read